We want our customers to be completely satisfied with their purchases. However, we understand that sometimes things may not work out as expected, and that's why we have a clear Refund and Cancellation policy in place. Customers can cancel an order within a specified time frame from the time of purchase. Orders that have already been shipped cannot be cancelled, and customers will have to initiate a return once they receive the product.
In case of a refund, the amount will be credited back to the original payment method used during the purchase. The refund will be processed within a certain time frame, depending on the payment method and bank policies. We also offer the option of store credit instead of a refund, which can be used for future purchases on our website. However, please note that certain products such as panties, shapewear, and swimwear cannot be cancelled or returned due to hygiene reasons unless there is a manufacturing defect or damage during transit.
If you receive a product that is damaged, defective, or different from what you ordered, you can initiate a return or exchange within a specified time frame from the date of delivery. Our customer support team will assist you in the process, and we will arrange for a pickup of the product. We value our customer's trust, and our Refund and Cancellation policy reflects our commitment to providing a seamless and hassle-free shopping experience. We believe in transparency and open communication with our customers, and if you have any questions or concerns regarding our policies, please feel free to contact our customer support team, who will be happy to assist you.
Start typing and press Enter to search
